Cookie Policy

Arval Service Lease ("Arval") is committed to delivering the best possible service to you and we wish to maintain the confidence that you place in us. As part of this, we take care to protect your data when you use any of our services and have adopted strong principles across the Group to ensure the protection of your data.

As such, we would like to provide you with clear information about how we use and store cookies from our website and/or our mobile application (the "Website" and/or "Application") on your device. This Cookies Policy will also explain what cookies are and help to provide you with options on how to manage or delete them.

1. What is a cookie?

Cookies are small text, image or software files that are placed and stored on your computer, your smartphone or all other devices used for accessing the internet when you visit our Website and/or use our Application. The term "cookie" used in this policy should be understood broadly and can also refer to alternative technologies used to store information on your device (such as Flash cookies, fingerprinting, invisible pixels, HTML5 localStorage, tokens etc.), depending on which device you are using. The word "device", when used in this Cookies Policy, refers to computers, smartphones, tablets and all other devices used for accessing the internet.

Cookies perform a number of useful functions, such as to:

2. What kinds of cookies do we use?

STRICTLY NECESSARY COOKIES (MANDATORY)

These cookies are essential for the proper functioning of the Website or the Application and cannot be deactivated from our systems. They are usually only activated in response to actions you perform that match a service request, such as setting up your privacy preferences, logging in, or filling out forms.
Disabling these cookies will reduce the performance of the Website and/or Application and may make their services and features unavailable.

This category also includes cookies that help us to comply with our legal obligations, including ensuring a safe online environment (e.g. detecting repeated failed login attempts to prevent unauthorised individuals from accessing your account).

You will find more details about the retention period and the cookies available on this website below.

3. How can you manage cookies?

We are managing only strictly necessary cookies. Please note that we do not need your consent to use strictly necessary cookies which are cookies which are strictly necessary to run the relevant Website and/or Application.

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Name Provider Type Expiration
_csrf web.arvalcarsharing.com/ HTTP Session
user_sid web.arvalcarsharing.com HTTP 1 day

STRICTLY NECESSARY COOKIES

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.